Ameren
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Ameren Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ameren has 1.5 star rating based on 183 customer reviews. Consumers are mostly dissatisfied.
44% of users would likely recommend Ameren to a friend or colleague.
- Rating Distribution
Pros: Too expensive, There are no pros, Hearing the name gives me nightmares.
Cons: Ameren, Billing issues, Customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ameren has 1.5 star rating based on 183 customer reviews. Consumers are mostly dissatisfied.
44% of users would likely recommend Ameren to a friend or colleague.
- Rating Distribution
Pros: Too expensive, There are no pros, Hearing the name gives me nightmares.
Cons: Ameren, Billing issues, Customer service.Recent recommendations regarding this business are as follows: "Don’t even live In Illinois", "Move", "Great service", "Post number on website that’s easy to find not buried in a link", "Don’t have any just don’t live out here!".
Most users want Ameren to offer a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Billing Practices. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Ameren Reviews
"You requested."
I inquired about food loss from no electric due to outage from a thunderstorm. Was informed to contact home owners insurance. Also inquired about a rebates and...
"TOO EXPENSIVE!!!!"
I am sick of seeing your charges that seem like they were all made up! I am getting charged for a meter yall put in, distribution delivery charge non summer...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
TOO EXPENSIVE!!!!
I am sick of seeing your charges that seem like they were all made up! I am getting charged for a meter yall put in, distribution delivery charge non summer 17.16?
What the heck is that? Customer generation charge clean energy assistance charge
Renewable energy adjustment
EDT cost recovery? Electrical environmental adjustment? Were do u pull out all of these make believe charges?
Is bad enough, the government screws us into not being able to afford groceries now we gotta worry about having lights off to shame on you guys! Wonder how your CEO sleeps at night probably pretty good since hes pocketing all of our freaking money
- Too expensive
Preferred solution: Price reduction
User's recommendation: Don’t even live In Illinois
Springfield, Missouri
Can get no answer
Chicago, Illinois
Closed nights and weekends
User's recommendation: Move
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Inquiring Employment @ Decatur, Illinois facility
Preferred solution: Employment!
Difficult to find telephone number to report outage
User's recommendation: Post number on website that’s easy to find not buried in a link
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Still having issues with it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
Service shut off immediately
User's recommendation: Great service
Saint Louis, Missouri
Ameren Corporation now it's been 3 storms. Each time St. Louis City and County has lost power. People have been overcharged for years. Itbseems that your workers have been getting paid to do nothing.
Ameren Corporation now it's been 3 storms. Each time St.
Louis City and County has lost power. People have been overcharged for years. Itbseems that your workers have been getting paid to do nothing. Shiuldnt these trees have gotten cut down before now?
At least the ones wrapped up in the wire. It's time to give customers a discount on bills. Without raising them later to recoup.
As a huge corporation you most definitely have business insurance. I guess as long as the big wigs in the company living comfortably its forget us.
We need answers
We need results
We need bills lowered.
We need your company big wigs and investors to quit being lazy and money hunger.
User's recommendation: Don't move to Missouri
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
Power outage
User's recommendation: Don’t have any just don’t live out here!
Western Springs, Illinois
Power is out a lot for days
User's recommendation: You are screwed because we have no choice
Saint Louis, Missouri
They have the worst customer service in the State of Missouri! Tell you nothing but lies.
Because your automated system hung up on me at 6:57 and office closes at 7. Multiple condos at 4531 Little Rock are having a problem with electric on but no power to air conditioner wash machine stove
Preferred solution: Fix our connection!!
Saint Louis, Missouri
You requested.
User's recommendation: Let the representative know if you want to be transferred to another chat area and ask why the $5 request is needed if it’ll be refunded.
Troy, Missouri
To talk to someone
Charlotte, North Carolina
So that next time the company can be more prepared
User's recommendation: Be patient during an outage
Carbondale, Illinois
Insulator of my house pulled off
User's recommendation: Good job fixing it before it came out before when it happened before
About
Ameren was created December 31, 1997 by the merger of Missouri's Union Electric Company and the neighboring Central Illinois Public Service Company. Currently it is a holding company for several power companies and energy companies. The main products of Ameren are Electricity (16,900 megawatts) and Natural Gas. Ameren is based in St. Louis, Missouri serving 2.4 million electric and 900,000 natural gas customers across 64,000 sq. mi. Ameren subsidiary owns Bagnell Dam on the Osage River, which forms the Lake of the Ozarks. Ameren Missouri is responsible for managing water levels on the lake according to federal regulations. The key people of the company are Thomas Voss, Chairman, CEO, & President; Greg Nelson, Senior VP and General Counsel.
Ameren is ranked 308 out of 1546 in Utility category
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