Ameren - Service Transfer Review
I am a landlord trying to get service back on at a rental property I own. The problem is they refuse to do it because a meter was tampered with (not be me but former tenant for other person).
I am being PUNISHED for this. I have had to jump through hoops trying to get service. Of course the have no competition so they can do what they want. Keep in mind I own 4 rental properties who they put in my name eveytime tenants change, plus I have my home services with them.
They can confirm all of this but no, needed pictures of me and promised after filing out everything and talking to and waiting on hold that I would get a call from the FRAUD DEPT last night. NO CALL They need competition! AlsoI am going to file complaint with Illinois commission that oks rate hikes.
They no longer have local offices so consumers get screwed!
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Ameren Cons: You punish me for a tenants actions not fair or good business.
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