Ameren
Reviews and Complaints
A Than You!
User's recommendation: To use Ameren
Need to put service in my name
Preferred solution: Get my deposit waivered
User's recommendation: Yes I would recommend
No power on South Cottonwood Road day day 2
- Ameren
- No service
Preferred solution: Deliver product or service ordered
Power outage
No power
Fraud account in my name
- Identity fraud
Preferred solution: Apology
User's recommendation: Customer service was amazing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to make a payment agreement on my electric...
Called customer service
Solar connect
- Let me connect to solar
- Gas prices
Preferred solution: Covered. No apology needed.
User's recommendation: Call
Slow response.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharges on my bill
- Charge for more then you use
Preferred solution: Price reduction
User's recommendation: Look fo power some where else.
Dangerous power line
No power
Dangerous power line
Bad Communication all the way around
Apparently they have sent flyers out in the mail stating that they would be installing smart meters in our area. However, they do not tell you when someone will be there to do it.
A young man showed up today to install, and told me that if I elect not to have it installed that I would be charged $40.00 a month for someone to come out and read the meter. I haven't seen a meter reader out here in years, so that's a crock. Anyway, he went ahead and installed it but neglected to let us know that the power to the house would be cut for a bit. Had I know that I would have properly powered down my computer ( I work from home).
Long story short it took about 45 minutes to get my system back up and running. Thanks Ameren for a job well done NOT!!!
User's recommendation: Don't let them on your property
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