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Ameren - Outrageous deposit!

I just move to excesior springs. They told me the deposit is base off the average bill for the last 12 months then they double that! So the average is $247, my deposit is $494! I have never had a deposit that high ever!
#1298942
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Storm took power out to my block at 5:51pm on Thursday we were told that it would be restored by 10pm Friday. Here it is almost 11pm Friday and now they don't know when it will be restored. I have 4 young children and can not stay in a house with no power. What is the...
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#1292181
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Ameren - 12 outages less than a year. Some as long as 3 hours long 14

Lazy workers that dont fix anything unless it breaks. Prome example is highway 15. Preventive maintenance is ranked 0 for this company. An prices are over surrounding areas. Dont move in there area.
#1291537
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Ameren - Completly awful

Amereun is the greediest worst ran company i have ever dealt with. They have a monoply on electric and someone needs to take them down a notch
1.0
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Lake Ozark, Missouri
#1285728
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May 8, 2018, at 08:57:52 a.m in the country, the male driver of this Ameren truck came from the north and dropped his male passenger employee off at our gas line, approximately 1/4 mile north of our residence. He then continued driving south to the front of our house,...
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Anonymous
Consumertwo2

People are OK with this? Wait till someone urinates in front of your house and see if you’re OK with that!

1.0
Kewanee, Illinois
I didn't like
  • Urinating in front of house with farm ground all around
#1279688
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Every month my bill gets higher, even if I am trying to watch the electric usage and turn the furnace up or down to try to save money. Well, this month it has went up yet again and they keep giving me different reasons why. When I checked the estimate on how much my...
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1.5
#1273519
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Ameren - 30 Foot Trees in Amren Easement
Ok, so they planted a new pole, the old one was rotting... left a pile of debris in our yard. But they did NOT cut down the 30 foot trees all along the easement behind 1434 Faris Ave. in University City, which runs all the way down the 1400 block. The other utilities...
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#1265985
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I called yesterday to report a large limb which is barely hanging on over the power line to our home. Today they came and told me a different story. Said I have to find a tree service to take down the limb. Ameren needs to train their customer service people what they...
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1.8
#1264009
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Ameren - Ridiculous

When I pay for power, I expect to have power. I understand occasional missteps and work being done, but this is the second or third time in two weeks my power has been out and Amren is too incompetent to keep things running properly.
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1263877
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First of all, I work 40- 50 hours every single week. I work all the hours I can possibly work. I am not lazy and I work very hard. My youngest son has been living with me for over three years after a divorce from a 21 year marriage that was extremely hard on me. I am...
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Anonymous
Anonymous

I agree this company is awful. I was on budget billing and payment arrangement. I paid 50 dollars of 95 and called them to pay the rest. I got a disconnection notice after my ...

1.9
#1253733
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